connecX Portal
A one-stop shop for building, management, concierge providers as well as facility staff
Use the connecX portal to connect to your residents
Deliver full control from your mobile app in apartments and other residential settings. Use the app to market your new properties and win sales by promoting the digital innovation of your developments.
connecX Portal
Deliver full control over resident information, news, notifications, facility bookings and service bookings with the connecX portal. Use the portal to upload important documents needed by residents or staff. Manage tasks and maintenance activities.
Facility Management
The connecX portal simplifies facility management for building managers all in one place, streamlining operations and improving efficiency. Managers can oversee maintenance and inspections, assign contractors, track work orders and costs, and manage the asset life cycle while scheduling long-term maintenance plans. These features streamline operations and improve oversight, fostering proactive maintenance, helping building managers simplify their workload and enhance the resident experience.
Manage Bookings
Shared facilities, events, car parks, and service bookings are seamlessly managed through connecX, offering building managers and residents convenience. Building managers can configure shared facilities with granularity in the portal, and residents can book through the app. Whether one-time or recurring, events can be created in the portal and displayed as free or bookable in the app. Car park spaces can be reserved for resident visitors or external parties. Additionally, residents can book available in-building services through the app, with bookings sent directly to the portal or routed to the service provider. This centralised system simplifies management, reduces manual tasks, and enhances resident experience.
User Management
Managing residents and staff users is seamless with connecX’s User Management system. Building managers can easily register, approve, and oversee users, ensuring secure access and up-to-date records of all occupants in the property.
Key features of connecX User Management include user registration and approval for seamless resident onboarding to the app. Role-based access and a resident and staff directory for easy user lookup. Managers can also track user activity, archive inactive users, and manage access control, ensuring security and efficiency. With connecX, managing building users is simple, streamlined, and effective.
Coordinate Communications
connecX empowers building managers with a comprehensive messaging system to coordinate communications efficiently between residents and staff. Managers can create group chats, broadcast channels, and direct messages, ensuring the correct information and files reach the right people. Managers can define chat participation based on a range of granularities, such as user types, buildings, levels, and units.
Whether sending urgent announcements or managing ongoing conversations, connecX provides a centralised and structured communication platform, ensuring smooth and effective interactions across the community.
Integrations for Smarter Management
Integrate effortlessly with trusted platforms to simplify building operations and elevate the resident experience. Our connecX app and portal connect with industry-leading solutions, ensuring everything works together for seamless management and positive resident experience.
Ready to elevate your community with connecX?
Discover how our portal, app and integrations can seamlessly connect and transform your building management. Contact us to learn how we can enhance your residential experience
Renewable Energy
SUPA Energy is at the renewables forefront for multi-occupancy properties contributing to a cleaner environment and supporting Australia’s Renewable Energy Target (RET).
Within our progressive private energy networks, SUPA Energy provides renewable energy to the property and invests and operates embedded renewable electricity generation and battery energy storage systems at the property.
SUPA Energy also procures, generates and manages large-scale generation certificates (LGCs) and small-scale technology certificates (STCs), including the purchase and surrender of certificates to the Renewable Electricity Certificate (REC) Registry for connection point carbon abatement for a property to satisfy net zero carbon accounting standards.
SUPA Energy is also a trusted net zero advisory partner to help multi-occupancy buildings to affordably make the renewables transition.
Electricity, Natural Gas & Hot Water
As a full-service utility, SUPA Energy is redefining essential services. SUPA Energy provides fossil electricity (with renewable options) for least cost, natural gas (with electrification adoption strategies) for heating and cooking and centralised and instantaneous hot water.
Within our progressive private energy networks, SUPA Energy provides utilities enhancement services that comprise (for energy usage and cost management), cold water cost recovery reporting and billing agency services for hot water production and usage, environmental reporting, energy and water conservation as well as fair use HVAC billing services.
SUPA Energy is focussed on making essential services more affordable, more sustainable and far more pleasurable for all Australians.
Funded Energy Infrastructure, Plant & Equipment
With our capital invested, managed energy services, SUPA Energy is on your side when it comes to funding critical energy infrastructure, plant and equipment.
Incorporated into its managed energy services, SUPA Energy invests in critical energy infrastructure including renewable energy generation (solar PV), energy storage systems (batteries), centralised and instantaneous hot water systems (electric and natural gas), electric vehicles and electric vehicle charging systems.
SUPA Energy also transacts in asset purchase or replacement agreements with property owners and strata communities incorporating the infrastructure into our managed energy service.
Mobility Services
With the rapid escalation of interest in EVs and the prediction that EV sales will represent approximately 80% of all new motor vehicles by 2030, SUPA Energy advocates for EV charging readiness now and an EV charging density quotient (EVDQ) reflective of actual and trending occupier EV ownership, with an EVDQ to be incorporated into every new building design, for existing building retrofits and supported by a scalable dynamic EV load management system to create an easy and equitable data driven system.
We have been proactively working alongside our property partners and clients to pioneer emerging mobile (and micro-mobility) technologies and solutions to take their buildings and communities to the next level of EV charging readiness, availability, capability and lifestyle.
We are invested in your building’s mobility, whether it is to accommodate and charge an occupiers EV, e-Bike or e-Scooter or whether it is our as-a-service EV, e-Bike or e-Scooter.
SUPA Energy invests its capital into mobility solutions as part of its managed service, including the electrical infrastructure, charging stations, load management systems or our as-a-service EV, e-Bike or e-Scooter and the provision of transparent discounted energy for common areas and occupiers that also reduce cost of living expenses.
We also welcome the opportunity to talk with frustrated strata communities to dispel some EV charging myths and to offer practical EV charging pathways to change this paradigm now.
Heating, Ventilation & Cooling (HVAC)
Developers and strata communities turn to SUPA Energy when looking for efficient Heating, Ventilation and Cooling (HVAC) equipment and systems.
Engaged at the design stage, SUPA Energy consults with key partners to identify the most appropriate, cost effective plant management system that will accurately determine usage per apartment.
The SUPA Energy team embeds systems to measure the energy used to heat and cool each apartment to ensure that the consumer is only billed for their own, individual, usage.